Today, many businesses including shopping malls, restaurants, grocery stores, and municipality buildings are implementing solutions to help make their space available and accessible to all individuals. While there are many good reasons why venues are investing in these systems, you may be wondering the most common reasons why businesses today are investing in solutions that promote accessibility. Three of the most common reasons are:
Return on Investment
Being an accessible venue helps to improve customer satisfaction and increase the number of customers who can reach and enjoy the business’ products and services. It is similar to digital signage solutions (https://nanonation.net/digital-signage/), which not only lets customers find the location of a store but also plays a role in advertising. So ultimately, an indoor Wayfinding system can increase customer satisfaction and lead to higher returns and profit margins. If in doubt, you can also give MaxDiff Analysis or similar tools a try to study your customers with regards to business services and products. It can help you understand your clients’ requirements and preferences.
Image, Inclusion and Equality
Today, most major corporations, as well as small mom and pop shops, have Corporate Social Responsibility programs in place in order to strive to do good for the community they operate in as well as the world at large. Being accessible to all individuals is definitely a priority on the company’s CSR to-do lists and is a great starting point if there is currently no CSR program in place.
The Americans with Disabilities Act is a civil rights law that prohibits discrimination against individuals with disabilities in all areas of public life, including jobs, schools, transportation, and all public and private places that are open to the general public. The purpose of the law is to make sure that people with disabilities have the same rights and opportunities as everyone else, and installing an accessibility solution helps to be compliant with the ADA.
Now that you know why many businesses are becoming accessible, why choose the RightHear solution over other similar systems that help blind, visually impaired and orientation challenged individuals to navigate? Some of the benefits of the RightHear solution include:
RightHear is more affordable and simpler to operate than similar solutions.
RightHear is available in a variety of languages.
RightHear’s solution has advanced technological capabilities, such as 360-degree orientation and call for local assistance, built-in.
RightHear uses Apple’s iBeacon Bluetooth technology that can be expanded for other uses as well.
RightHear’s online admin dashboard is simple and convenient to control and the content can be edited anywhere, anytime.
RightHear’s accessibility begins from home, with a list of accessible zones built into the app and integrations with Uber, Lyft, Google Maps and more to help get you there!
Considering a wayfinding solution for you business?
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Special thanks to Sam Levinson for helping us creating this blog post.